For agencies and client-service teams

Meet Prework. An AI account manager for every client.

Prework is a team of AI agents that works in the background, around the clock, even with your laptop closed. Each client gets its own agent. It reads that client’s mail, keeps your team’s promises and drafts the replies, and only comes to the client’s lead when a person is needed.

Try Prework nowStart free for 7 days

Works with Gmail, Outlook and Slack.

Built for teams whose clients expect a reply
  • Agencies
  • Studios
  • Consultancies
  • Accounting and law firms
  • Account managers
Try it

A morning with Prework. Six example clients, all yours to try.

This is Prework with six example clients. Answer the cards, open any client’s agent to see what it’s keeping track of, or send in a new email and watch its agent pick it up.

Live demo. Every client and person here is made up.

Today

5 cards, most urgent client first

Harbor & PineCouldn’t verify
Answer

Which budget is right for the brand refresh?

Tom’s email, 6:41 am: “we’re at 18k for this phase”. The signed scope, Sept 30: $22,000.

Fernhill CoffeeDraft reply to Dana
Approve

“The proofs are attached. We go to print Monday unless you would like changes by Friday noon.”

Dana asked on Oct 19 and Oct 21: “Can we see the label proofs before print?”

Kiln & CoReview moved
Choose

Their CEO can’t make Thursday. These two times work on everyone’s calendar.

Lena, 1:58 am: “Thursday’s out for Ari, sorry!”

Juniper StudioFriday’s homepage
Review

Status note for Priya: 4 of 6 sections done, the Pricing copy is still on her side.

Keeps your promise from Monday’s call: “you’ll have the revised homepage by Friday”.

Saltmarsh FilmsLost access
Answer

Sam’s Gmail sign-in expired, so this agent can’t see Saltmarsh mail.

Last synced 11:52 pm. 6 emails have arrived since.

The same card, in Slack

Answer where you already are. Agents post only in the channels an admin picked, and never read your DMs.

In the background

Prework works while you don’t. Your team wakes up to what needs a person.

There’s nothing to run or prompt. Agents watch client mail and Slack 24/7, do the work they’re trusted with, and save the rest as cards for each client’s lead, with the most urgent client first.

Tuesday night to Wednesday
8:30am
6 pmMidnight9 am
14emails read
4steps done for you
1card for you
  1. Juniper Studio6:52 pm

    Logged a promise from your call notes: the revised homepage goes to Priya by Friday.

    Added to Juniper’s commitments
  2. Fernhill Coffee9:14 pm

    Dana asked twice about the label proofs. Drafted the reply with the print date from the production sheet.

    Draft waiting for your tap
  3. Invoices11:30 pm

    Invoice 1042 for Saltmarsh Films was 9 days late. Sent the friendly nudge you approved last month.

    Paid at 7:48 am
  4. Kiln & Co2:05 am

    Their CEO declined Thursday’s review. Moved it to 3 pm and told the team. Sent by Sam’s Airo.

    Done on its own, as you allowed
  5. Harbor & Pine7:10 am

    Tom’s email says the budget is $18,000. The signed scope says $22,000. It couldn’t tell which is right.

    A card for you
  6. Maya’s Airo8:30 am

    Put today in order: the budget question first, because the Harbor & Pine kickoff is at 11.

    Today: 3 cards
Client agents

One agent per client. Each one reports to the teammate who leads that client.

Each agent wears its client’s logo and remembers that client’s requests, promises and deadlines. When a person is needed, it asks the client’s lead, in Prework or in Slack. Your clients never see a bot. They see your team, answering on time.

Juniper Studio

Website rebuild · Lead: Ines

Working. Reading 3 new emails from Priya.

5 open promisesNext due Fri

Harbor & Pine

Brand refresh · Lead: Maya

Needs you. The budget in Tom’s email doesn’t match the signed scope.

3 open promisesKickoff 11:00

Fernhill Coffee

Packaging · Lead: Sam

Quiet. Nothing due until Monday’s print run.

2 open promisesNext due Mon

Kiln & Co

Retainer · Lead: Sam

Working. Booking the review room for 3 pm.

7 open promisesNext due today

Saltmarsh Films

Launch campaign · Lead: Sam

Lost access. Sam’s Gmail sign-in expired. Reconnect to keep watching.

4 open promisesNext due Thu

Brightwater Dental

Social content · Lead: Ines

Quiet. Waiting on photos from the Nov 3 shoot.

1 open promiseNext due Nov 3

Your Airo

Ranks your day

Invoices

Chases what’s owed

Scheduling

Books and moves meetings

Sales

Coming later

Read an agent at a glance

The paper tells you what it is doing. No dashboards.

QuietNothing needs doing. It stays still.
WorkingThe folds roll round the sheet while it works.
Needs youIt leans in with an amber dot. There’s a card.
Lost accessEyes closed, red dot. Reconnect a mailbox.
PausedFlat and faded. It does nothing until you resume.
Trust

Trust grows one client at a time. Agents draft first, and send alone only where you let them.

An agent earns more room for each client and each kind of work. When you keep approving its drafts as written, it offers to send them itself. You can always take that back.

Kiln & CoScheduling
  1. WatchesLogs every request and promise.
  2. DraftsWrites the reply and waits for you.
  3. Sends after your tapOne card, one tap, sent.
  4. Sends on its ownSigned so everyone knows. Undo for an hour.
Kiln & Co, pricing stays separateDrafts

Every unapproved message is signed.Anything no person approved ends with “Sent by Sam’s Airo.”

One undo narrows it.Undo a send and that agent goes back to asking first, for that kind of work.

Client mail stays in its lane.Agents see the mail that matches their client. Everything else in your mailbox stays private.

Never leave a client waiting. Your agents handle the rest.

Connect a mailbox and Airo suggests your clients from the mail itself. Your first cards arrive the same day.

Start free for 7 daysTry the demo

Cancel anytime. Example clients and people on this page are made up.